Due to Android’s open-source platform, not only it’s highly customizable but also it’s full of bugs and stability issues. Android users mostly face some of the common issues or errors that literally occurs due to the software bug or lack of development such as app force closes, app crashes, connectivity issues, battery draining issue, battery overheating issue, and more. Now, coming to the topic, some of the Android users may receive the android.process.media has stopped error message which is quite common and can happen to anyone. However, according to some reports, the particular issue can occur due to the issues with Download Manager or the Media Storage. Now, let’s dive into the guide below.
[Easy Fix] android.process.media has stopped {Error Troubleshooting}
Here we’ve provided a couple of methods that you should try one by one. We assume that this guide will help you to fix this error message completely.
1. Clear Cache and Data
First, go to the device Settings -> Applications -> Manage Applications. Ensure to head over to the ‘all’ section -> Scroll down and find the Google Services Framework. Tap on Clear the Cache and Data from the settings option. Do the same things for Google Play. Once done, go back to the Google Services Framework and select Force Stop -> Clear Cache -> Tap on OK. Next, launch Google Play -> If it gives the error -> Tap on OK. Reboot your handset.
2. Reset App Preference
Open the phone Settings menu -> Browse for the ‘Application Manager’ or ‘Apps’. Next, tap on the 3-dot icon or hamburger icon on the upper right side. Tap on Reset App Preferences -> Once done, restart your device.
3. Clear Cache and Data of Contacts
Open the phone Settings menu -> Browse for the ‘Application Manager’ or ‘Apps’. Search for Contacts -> Tap on it. Next, tap on Clear Data and Cache. You’re done.
Also Read: How to fix contact backup not working issue
4. Disable Media Storage
Open the phone Settings menu -> Browse for the ‘Application Manager’ or ‘Apps’. Next, tap on the 3-dot icon or hamburger icon on the upper right side. Tap on ‘Show System’ -> Select ‘Media Storage’. Tap on Disable -> Reboot your phone.
5. Pause Google Sync
Head over to the phone Settings menu -> Select Accounts and Personal -> Tap on Google Sync -> Uncheck all the checkboxes. Next, go back to the ‘Apps’ -> Select ‘All Apps’ > Find the ‘Media Storage’ > Select ‘Clear data’ > Tap on Disable. That’s it.
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